Returns and exchanges
I accept returns and exchanges, under the following conditions:
- Contact me within 7 days of delivery
- Ship items back within: 14 days of delivery
- Buyers are responsible for return shipping costs.
I will refund you as soon as I get the item back in its original condition.
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for custom orders.
I put a lot of care into packing the pieces, but if the order arrives damaged, I will send you another piece, if available or, I will refund you.
In order to reclaim the insurance from the USPS I will need from you pictures of the piece damaged.
Contact me at firstname.lastname@example.org for questions related to refunds and returns.